Shipping policy

Thank you for shopping with Zoya Vela!

Processing Time

Orders are processed within 2–5 business days. During holidays or high-volume periods, processing may take a little longer.

Shipping Time

Estimated delivery times vary depending on your location and the shipping method selected at checkout. Most orders arrive within 5–10 business days after they are shipped.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the items in your order.

Order Tracking

Once your order has shipped, you'll receive a confirmation email with tracking information.

Lost or Delayed Packages

If your order appears to be delayed or lost, please contact us at shop@proconnectmtg.com, and we'll be happy to assist.

International Shipping

International shipping may be available for select destinations. Customers are responsible for any applicable customs duties or import taxes.